CUSTOMER HELP

For most of our online products we have partnered with CafePress.com to produce to produce our quality items. CafePress manages the production, payment and shipping of our Rotem Gear merchandise according to the highest standards so that we can provide the best possible service.

We welcome inquiries from our customers concerning products and designs (see our contact page.) However, for information concerning payment, order tracking, shipping, and taxes, you can get instant information by referring to the informative CafePress links below.

To speak directly with CafePress regarding these issues, or to order by phone, you can contact CafePress toll free at 1-877-809-1659. International customers, please call 1-402-517-4480. Customer service hours are 9:00 am - 9:00 pm EST Monday through Saturday. So that CafePress can better assist you, please make note of your cart number located in the upper right corner of the shopping cart page.

Ordering

• Order Status
• Satisfaction Guarantee
• Changing an Order
• Ordering by Phone
• Secure Ordering

Shipping and Returns

• Returns and Exchanges
• Shipping Options and Rates
• Customs

Payment

• Payment Options
• CafeCash
• Sales Tax